Contact Jack & Boo Co.
Use the form and we’ll reply within 24–48 hours. For order updates, include your order number and the email used at checkout.
Frequently asked questions
When will my order ship?
Most orders ship in 2–5 business days with tracking sent to your email.
Where do you ship from?
We’re based in Romania and fulfill via our partner warehouse.
Returns & exchanges
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
14-day window on unworn items. See our Returns page.
How much does shipping cost?
Shipping is FREE!